Children’s Haircuts

Cancellation Policy

BOOKING & CANCELLATION POLICY BOOKINGS Appointments are subject to availability and may occasionally need to be amended to accommodate travel routes, diary availability or operational requirements. If this is necessary, we'll contact you as soon as possible. PAYMENT A deposit or advance payment may be required to secure your appointment and will be deducted from your final balance. Full payment may be requested for selected appointments, including Saturdays, longer appointments or those outside our local travel area. TRAVEL Travel is included within Wakefield (up to 5 miles from our base). Appointments outside this area may be subject to a reasonable travel contribution, which will be confirmed before your appointment. If this is not accepted, we may cancel the booking and will refund any deposit paid. CHANGES & CANCELLATIONS Appointments may be changed or cancelled free of charge up to 48 hours before your appointment. Changes or cancellations within 48 hours may incur a charge of up to 50% of the appointment value. Within 24 hours, missed appointments, no-shows, incorrect addresses, failure to answer the door, or failure to provide sufficient directions or access information may be charged the full appointment value. DURING YOUR APPOINTMENT Please book the correct services and tell us in advance if extra time may be needed. While we will always work with your child to the best of our ability, parents or carers ultimately retain full responsibility for supervising and reasonably assisting their child where required. Our standard appointment times are generous in comparison to the wider market and we always endeavour to complete booked services in full; however additional time, services or appointments that unreasonably or significantly exceed the booked timeframe may result in an additional charge, the appointment being shortened, stopped or rearranged. We reserve the right to end an appointment at any time, for any reason and at our sole discretion. The cancellation policy may apply in these circumstances. SAFE WORKING Snips & Styles reserves the right to refuse, postpone or stop an appointment where the environment is unsafe or unsuitable, including aggressive behaviour, unsafe animals, smoking or vaping during the appointment, illegal activity, or any situation presenting a risk to health or safety. The cancellation policy may apply in these circumstances.